Front Services
Packaging
Using safe, environmentally friendly, and durable materials with customization options
Pickup Service
Pickup Service for individual orders, customer returns, and repair scenarios
On-Call Pickup
Supports selecting pickup times and scheduled pickups
Special Warehousing
Queue waiting and appointment-based warehousing services
End Services
Cash on Delivery
Convenient reconciliation with post-payment verification.
Provide various refund processing timeframes such as T+1, T+3, once a week, and twice a week
Freight Collect: Offers freight collect services based on customer payment preferences.
Freight collect service is provided according to the payment method agreed upon by the customer.
Scheduled Delivery
Supports selecting delivery times for scheduled deliveries.
Receipt Return Service
Provides remote signing and returning services for contracts, freight bills, etc.
Goods Storage
Supports delayed pickup and provides secure storage services.
Door-to-Door Delivery
Offers delivery to the doorstep for large or inconvenient items
Full-Chain Services
Returns/Address Change
Supports returns/address changes before delivery with multiple reporting channels (e.g., mobile apps, small programs).
VIP Customer Service
Dedicated customer service, priority transfer, and fast claims processing.
Insurance
Coverage for loss and damage with claims processed within 12 hours.
Freshness Service
Exclusive packaging, labeling, cold chain transportation, and priority delivery.
Benefits
Big Customer Benefits
No need for evidence in claims, quick arbitration,
automatic refund interception, priority processing of work orders,
rapid waybill retrieval, and financial support for businesses.
Membership Benefits
Points exchange for freight vouchers