YTO Express
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International Express
International Freight
International Supply Chain
Supply Chain Finance
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Cross-border Warehousing & Delivery
Digital Products
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Domestic Express Services

With a customer-centric approach, we are dedicated to creating value for our customers
05

We have established five product systems

under the "Quality YTO" initiative.

Express Services

01

Standard Express

Wide service coverage, balancing timeliness and cost-effectiveness.
Providing cost-effective parcel delivery services for individuals and businesses

On Time Promise

Nationwide guaranteed next-day delivery with compensation for delays.
100% door-to-door
Delivery for business, fresh, and pharmaceutical items

Premium Express

Priority transfer, exclusive waybill, pre-delivery phone contact, and door-to-door delivery.
Direct customer service support throughout the process with rapid claims processing

Same-Day Delivery

Local express service with same-day delivery options
For retail, urgent business, and personal items within the same city.

Large Parcel Delivery

Fast, stable, and broad-spectrum high-quality transportation services for packages weighing 3-50kg
For small appliances, B2B wholesale, and factory shipments.
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Warehousing & Supply Chain

02

Integrated Warehousing & Delivery

Nationwide cloud warehousing network with smart warehousing and intelligent allocation. Providing comprehensive solutions for nationwide distribution, online and offline inventory management, and pre-positioning for major promotions.
Package Pre-positioning: For inter-warehouse transfers, pre-position packages in warehouses located in target cities prior to major promotions. Suitable for customers with pre-sale and large promotion demands
End-to-End Fulfillment: Provide merchants with comprehensive time-effectiveness monitoring and alert services throughout the entire supply chain
National Trunk Line + Supply Chain Finance + Unified Procurement Platform

Transfer Service

Standard warehousing services covering goods handling, inventory management, replenishment recommendations, packaging design, packaging material procurement, expiration/batch/sequence management, product labeling/sealing, clothing quality inspection.
Rapid warehousing before 22:00 for same-day shipping.
Same-day Delivery for Warehouse Orders: Orders received by the warehouse will be shipped on the same day and delivered on the same day.

Warehouse Management System

Customized WMS development
Real-time monitoring through a visual cloud platform
Multidimensional data dashboards
dynamic online settlement bill reports.
云仓业务咨询联系人

华东大区:浙江、江苏、安徽、上海、山东、江西 姓名:陈庆 电话:15155660123 邮箱:02944091@yto.net.cn

华北大区:黑龙江、吉林、辽宁、河北、环京、山西、内蒙古 姓名:仪孝伦 电话:15666570835 邮箱:02794101@yto.net.cn

华南大区:广东、广西、福建、海南、云南、贵州、四川、重庆 姓名:董徐忠 电话:17315031807 邮箱:dongxuzhong@yto.net.cn

陕西、河南、湖南、湖北、宁夏、甘肃、青海、西藏、新疆 姓名:杜圣亮 电话:15888008253 邮箱:01654899@yto.net.cn

上海总部:021-69777777转6993

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Solutions

业务咨询时间:周一至周五(9:00-17:00)

姓名:陈先生 职务:仓配业务及其他行业负责人 电话:18521240106 邮箱:00219480@yto.net.cn

姓名:张先生 职务:仓配业务3C行业负责人 电话:15962977116 邮箱:02853628@yto.net.cn

姓名:代先生 职务:仓配业务快消行业负责人 电话:13764103369 邮箱:daizhencheng@yto.net.cn

姓名:于先生 职务:仓而业务鞋服行业负责人 电话:18916612730 邮箱:02878672@yto.net.cn

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03

Platform Solutions

Tailored solutions for various platforms, addressing information security, logistics control, and ensuring performance during peak periods. Solutions offered for platforms such as Douyin (TikTok), Pinduoduo, Taobao, and vertical platforms like Tencent Video, Xiaohongshu, and Dewu.

Industry Solutions

Comprehensive one-stop services tailored to different industries, covering the entire supply chain from raw material procurement and processing to end consumers. Industry-specific solutions for FMCG, footwear and apparel, and 3C products.

Scene Solutions

Entering various scenes through on-site services, door-to-door services, and establishing presence in campuses, scenic spots, hospitals, etc., addressing both business and personal shipping needs.

Value-Added Services and Benefits

04

Front Services

Packaging

Using safe, environmentally friendly, and durable materials with customization options

Pickup Service

Pickup Service for individual orders, customer returns, and repair scenarios

On-Call Pickup

Supports selecting pickup times and scheduled pickups

Special Warehousing

Queue waiting and appointment-based warehousing services

End Services

Cash on Delivery

Convenient reconciliation with post-payment verification.
Provide various refund processing timeframes such as T+1, T+3, once a week, and twice a week

Freight Collect: Offers freight collect services based on customer payment preferences.

Freight collect service is provided according to the payment method agreed upon by the customer.

Scheduled Delivery

Supports selecting delivery times for scheduled deliveries.

Receipt Return Service

Provides remote signing and returning services for contracts, freight bills, etc.

Goods Storage

Supports delayed pickup and provides secure storage services.

Door-to-Door Delivery

Offers delivery to the doorstep for large or inconvenient items

Full-Chain Services

Returns/Address Change

Supports returns/address changes before delivery with multiple reporting channels (e.g., mobile apps, small programs).

VIP Customer Service

Dedicated customer service, priority transfer, and fast claims processing.

Insurance

Coverage for loss and damage with claims processed within 12 hours.

Freshness Service

Exclusive packaging, labeling, cold chain transportation, and priority delivery.

Benefits

Big Customer Benefits

No need for evidence in claims, quick arbitration,
automatic refund interception, priority processing of work orders,
rapid waybill retrieval, and financial support for businesses.

Membership Benefits

Points exchange for freight vouchers
95554Service Hotline
95161Courier Outbound Hotline
021-69777888
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Digital Products

05

YTO Neighbors

An e-commerce mini-program offering parcel collection and delivery, group buying, domestic and international e-commerce, and cross-border logistics services

Customer Manager/ERP

B2B customer express management system supporting order placement, printing, tracking, after-sales tracking, and financial settlement.

Yunmeng

Yunmeng
95554Service Hotline
95161Courier Outbound Hotline
021-69777888
Contact us
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